Common symptoms
- • White lines or missing areas on prints
- • Smudges, dull colors or color shift
- • Paper not feeding / recurring jams
- • Maintenance or cartridge error messages
Tip: run a test page before we come to compare the result after cleaning.
Printer Cleaning (printheads, rollers & dust removal)
Streaks, smudges or paper feed issues? I provide a complete service: printhead/nozzle cleaning, roller and sensor cleaning, and internal dust removal, with print‑quality tests.
Fast call‑out around Saint‑Chamassy (Audrix, Le Buisson‑de‑Cadouin, Limeuil…).
Express Care Package
Clean & Care
- Printhead & nozzle cleaning (software cycles and/or manual)
- Internal dust removal + roller & sensor cleaning
- Alignment, test page and maintenance tips
Our cleaning steps
- Quick diagnosis: nozzle test, rollers and sensors check.
- Progressive software cleaning (light → deep) when appropriate.
- Safe disassembly of accessible parts.
- Manual cleaning of heads, rollers and internal dust removal.
- Reassembly, head alignment and color calibration.
- Test page(s), final checks and care advice.
Brand specifics
- Epson : Piezo heads: adapted cycles; watch for long‑term clogging.
- HP : Auto alignment after cleaning; some models use cartridges with built‑in heads.
- Canon : Often front access; use progressive cleaning cycles.
- Brother : Feed rollers benefit from regular dust removal.
- We service all major inkjet & laser brands.
Eco & longevity
Preventive maintenance extends printer lifespan and reduces cartridge waste.
We favor targeted cleaning and avoid overly aggressive cycles to limit ink consumption.
Cleaning methods: which one to choose?
Three complementary approaches: software cycles, manual cleaning and specialized kits. Here are the pros and cons.
Software cleaning (printer/driver menu)
Pros
Simple, no disassembly; ideal for light clogging.
Cons
Consumes ink; limited effect on severe clogs.
Manual cleaning (heads/rollers/sensors)
Pros
Targeted and effective; improves paper feed and print quality.
Cons
Requires expertise; risk if done improperly; takes time.
Specialized cleaning kits
Pros
Helps with persistent nozzle clogs; often durable results.
Cons
Handle with care; not suitable for every model.
Print a color page at least once a month to prevent nozzle drying.
Frequently asked questions
When done properly, cleaning is safe. We avoid harsh products and follow the manufacturer’s procedures.
Typically 45–60 minutes depending on buildup and model (longer if multiple cycles are required).
If clogs persist after several methods, the head is damaged, or repair costs exceed the device’s value.
Express Care Package
Print a color page at least once a month to prevent nozzle drying.
Free travel within 20 km, then 10€ + €0.50/km beyond.
What they say about Tera24
Denis Gaux
★★★★★
03/09/2025
Suite à de gros problèmes de connexions internet, j'ai fait appel à Tera24 qui m'a dépanné rapidement. J'ai été très satisfait de ses services et je vous le recommande très vivement pour vos éventuels… Read more
Suite à de gros problèmes de connexions internet, j'ai fait appel à Tera24 qui m'a dépanné rapidement. J'ai été très satisfait de ses services et je vous le recommande très vivement pour vos éventuels dépannages.
ingrid baton
★★★★★
06/08/2025
I had a very slow laptop that took ages to boot up. Instead of advising me to buy a new one, Damien installed an SSD and added RAM. As a result, my machine is running like new (almost)! His quick resp… Read more
I had a very slow laptop that took ages to boot up. Instead of advising me to buy a new one, Damien installed an SSD and added RAM. As a result, my machine is running like new (almost)! His quick response and willingness to repair rather than sell new really won me over, and allowed me to save a lot of money. I highly recommend Tera24 for any IT assistance in Dordogne!
Axel Descollonge
★★★★★
24/07/2025
Great service! I had my speaker repaired and the work was done quickly and perfectly. Very professional, friendly, and attentive. I 100% recommend them for any type of computer or audio repair!
isabelle
★★★★★
11/07/2025
A big thank you to Tera24 for their support! He came to Belvès, gave me valuable advice on purchasing my laptop, set up my printer, and provided me with a few hours of personalized training. Thanks t… Read more
A big thank you to Tera24 for their support! He came to Belvès, gave me valuable advice on purchasing my laptop, set up my printer, and provided me with a few hours of personalized training. Thanks to his patience and teaching skills, I'm now able to use these digital tools on my own. I highly recommend his services.
franck chapelle
★★★★★
08/07/2025
Superb Fast and efficient preparation and assembly of a gaming PC, providing me with a list of components that respected my budget and offered excellent value for money. No problems, the PC runs very … Read more
Superb Fast and efficient preparation and assembly of a gaming PC, providing me with a list of components that respected my budget and offered excellent value for money. No problems, the PC runs very well. I highly recommend it to everyone!