Computer repair & smartphone fixes – transparent pricing, no surprises
Here is an indicative list of my main services and rates.
Clear and transparent pricing. VAT not applicable – article 293 B of the French Tax Code.
This table is an overview of my most common services. For any other request or specific need, feel free to contact me for a personalized quote.
How I charge
Every situation is unique. I start with a free diagnostic and then provide a clear quote with the available options (repair, replacement, optimization) and a time/cost estimate. Service can be done in the workshop, at home or remotely — whichever is most efficient and cost-effective for you.
Repair & Assistance
- Diagnostic : Free
- In workshop : 30 € / h
- At home : 40 € / h
- Remote assistance : €15 per half-hour (any started half-hour is due)
- Local travel : Free
- Outside local area : 10 € + 0,5 €/km
Formulas & Packages
- System reinstall : 59 €
- Software cleaning : 49 €
- Full optimization package : 85 €
- Remote assistance : €15 per half-hour (any started half-hour is due)
Common repairs (smartphones & laptops)
Personal Services (SAP)
As a registered « Personal Services » provider, you benefit from a 50% tax reduction or credit on IT assistance at home. Please inquire — conditions and limits apply.
SAP applies only to individuals, at home and on labor. A tax certificate will be provided on request.
Travel fees & service area
Travel is free within a 20 km radius of Saint-Chamassy. Beyond: €10 flat fee + €0.50/km (one-way). Service available up to 60 km depending on availability.
Request a free quote
Having issues with your PC, Mac, or smartphone? Request a free quote or contact Tera24 directly. Fast, friendly, and professional support is just a message away.
Free travel within 20 km, then 10€ + €0.50/km beyond.
Frequently Asked Questions
How long does a repair take?
Depends on the issue. A smartphone screen usually takes 30–60 min depending on the model. A system reinstall can take 1–3 h (including machine time). An estimate is provided before starting.
Are the parts under warranty?
Parts supplied by Tera24 are covered by the manufacturer/distributor warranty. Parts supplied by the client cannot be guaranteed. Labor is guaranteed 3 months on the same fault.
What if the problem isn’t solved?
“Fixed or refunded” policy: if the clearly identified problem is not resolved, labor is not charged (travel fees excluded).
What they say about Tera24
Un service excellent, professionnel et convivial. Nous recommandons Tera24 sans hésiter. Merci Damien.
Nous avons particulièrement apprécié sa précision, son sens de l’écoute et sa disponibilité. Un service efficace et sérieux que nous recommandons vivement !
On doit se revoir dès que j’aurai un moment pour autres aides à transférer d’un vieil ordi à portable.
À bientôt Cordialement