Responsiveness and Proximity
Based in Saint-Chamassy, I reach any location in Dordogne (24) within 2 hours to repair your computer, whether at home or at your business. You receive step-by-step guidance and a rapid response to your emergencies.
IT support in Dordogne in Saint-Chamassy & surrounding areas
In-home IT support in Périgord — professional & available 24/7.
For individuals, professionals and local authorities.
⚡ Intervention < 2h
🕒 7 days/week • 7am–11pm
📍 Based in Saint-Chamassy
Home Services (SAP)
Get the French “SAP” scheme: 50% tax credit on IT assistance performed at home.
- • Eligible services: home IT help, maintenance and assistance.
- • Who qualifies: individuals, main or secondary residence in France.
- • How it works: simple declaration; potential immediate advance under conditions.
Full details provided on quote and invoice, per current regulations.
Home Services (SAP) — 50%
Get the French “SAP” scheme: 50% tax credit on IT assistance performed at home.
Free travel within a 20 km radius, then 10€ + €0.50/km beyond (up to 60 km).
Personalized Approach
Every intervention starts with a thorough assessment of your IT environment—hardware, software, and usage. I then craft a tailored solution—software updates, hardware upgrades, or secure network deployment—to ensure optimal performance and a seamless user experience.
Available 7 Days a Week
Network failure on a Sunday evening, accidental data loss on a holiday… I’m available from 7 AM to 11 PM, 7 days a week, to provide continuous support—remotely or on site—and keep your activities running smoothly.
Our services
1
IT troubleshooting & repairs: my approach
At TERA24, I help clients keep their computers, smartphones and tablets running smoothly. My goal is simple: fix issues quickly, extend your devices’ lifespan, and let you enjoy digital tools with peace of mind.
Computer repair Dordogne — fast home service
2
New computer setup
Just bought a PC? I handle its full setup: Windows or other OS installation, updates, data transfer, software configuration. You leave with a machine 100% ready to use.
New PC setup — Windows, transfers, ready-to-use software
3
Cleaning & virus removal
A slow or infected PC quickly becomes a hassle. I remove viruses, spyware and unwanted programs, then strengthen security to reduce the risk of reinfection.
Virus & malware removal — cleaned PC, stronger security
4
Data recovery
Losing documents or precious photos is stressful. When possible, I perform data recovery (hard drive, SSD, USB stick) to restore your essential files.
Data recovery — photos and documents saved (disk/USB)
5
Diagnostics & performance optimization
A slow computer doesn’t always need replacing. I run a full system analysis (memory, disk, software) and suggest concrete solutions: SSD upgrade, RAM expansion, system cleanup, fine-tuned settings.
Slow PC ? Diagnosis & optimization — SSD, RAM, targeted tweaks
6
Laptop & smartphone repairs
- Laptop screen replacement
- Smartphone screen replacement (iPhone, Samsung, Xiaomi…)
- Battery replacement to regain autonomy
- Charging port repair (charging issues)
These repairs extend your devices’ life and avoid premature replacement.
Screen & battery repair — laptops and smartphones
7
Peripheral installation & assistance
I connect and configure your printers, scanners and devices. I also help with common software (Office suite, browsers, email) and can assist with online admin tasks.
Printer & peripheral setup — drivers, Wi-Fi, testing
8
Personalized training
New to computers? I provide basic training to teach good practices: browsing the web, sending emails, organizing files… My approach is educational and adapted to your pace.
Computer training — essential skills, step-by-step guidance
9
Why choose me?
- Proximity: local, responsive service
- Transparency: clear quotes, simple explanations
- Versatility: software, hardware, advice
- Reliability: careful and lasting work
Need IT troubleshooting or smartphone repair? Contact me, I’ll handle it.
Proximity, transparency, results — your trusted tech in Dordogne
Frequently Asked Questions
Tera24 operates within a 60 km radius around Saint‑Chamassy. Beyond that, service is available upon quotation.
Travel within a 20 km radius around Saint‑Chamassy is included. Beyond 20 km, travel is charged at €10 plus €0.50 per kilometre (one‑way distance only).
We repair Windows PCs, Macs, tablets, smartphones and connected devices. All brands are supported.
I arrive within 1 hour without an appointment, plus travel time based on distance.
Yes—if the repair is cost‑effective (e.g. cost < value of a new unit or significant remaining lifespan), I will always propose repair first.
I offer a “satisfaction or your money back” guarantee: if the problem isn’t resolved, you won’t be charged.
Yes—you can receive a 50 % tax credit on labour (application currently under review).
Yes—professional services are available on‑site or remotely, with the option of a maintenance contract.
IT support in Dordogne in under 2 hours
Nearby communes
Audrix
Limeuil
Alles-sur-Dordogne
Le Buisson-de-Cadouin
Coux-et-Bigaroque-Mouzens
Paunat
Le Bugue
Campagne
Trémolat
Urval
Saint-Cirq
Siorac-en-Périgord
Saint-Cyprien
Les Eyzies-de-Tayac-Sireuil
Castels-et-Bézenac
Meyrals
Saint-Amand-de-Coly
Saint-Front-sur-Lémance
Sauveterre-la-Lémance
Salviac
Condat-sur-Vézère
Major towns (50 km)
Free travel within a 20 km radius, then 10€ + €0.50/km beyond (up to 60 km).
What they say about Tera24
Helen Hall
★★★★★
05/09/2025
Damien was exceptional from the first contact. We had been struggling with our Samsung Snapdragon laptop that wouldn't connect to a printer. Damien was able to rectify this for us and we are now abl… Read more
Damien was exceptional from the first contact. We had been struggling with our Samsung Snapdragon laptop that wouldn't connect to a printer. Damien was able to rectify this for us and we are now able to print with no issues. Professional, courteous and experienced. Merci Damien, Helen
ingrid baton
★★★★★
06/08/2025
I had a very slow laptop that took ages to boot up. Instead of advising me to buy a new one, Damien installed an SSD and added RAM. As a result, my machine is running like new (almost)! His quick resp… Read more
I had a very slow laptop that took ages to boot up. Instead of advising me to buy a new one, Damien installed an SSD and added RAM. As a result, my machine is running like new (almost)! His quick response and willingness to repair rather than sell new really won me over, and allowed me to save a lot of money. I highly recommend Tera24 for any IT assistance in Dordogne!
Axel Descollonge
★★★★★
24/07/2025
Great service! I had my speaker repaired and the work was done quickly and perfectly. Very professional, friendly, and attentive. I 100% recommend them for any type of computer or audio repair!
isabelle
★★★★★
11/07/2025
A big thank you to Tera24 for their support! He came to Belvès, gave me valuable advice on purchasing my laptop, set up my printer, and provided me with a few hours of personalized training. Thanks t… Read more
A big thank you to Tera24 for their support! He came to Belvès, gave me valuable advice on purchasing my laptop, set up my printer, and provided me with a few hours of personalized training. Thanks to his patience and teaching skills, I'm now able to use these digital tools on my own. I highly recommend his services.
franck chapelle
★★★★★
08/07/2025
Superb Fast and efficient preparation and assembly of a gaming PC, providing me with a list of components that respected my budget and offered excellent value for money. No problems, the PC runs very … Read more
Superb Fast and efficient preparation and assembly of a gaming PC, providing me with a list of components that respected my budget and offered excellent value for money. No problems, the PC runs very well. I highly recommend it to everyone!