Tera24

IT support in Dordogne in Saint-Chamassy & surrounding areas

IT support services near you — Professional & accessible 24/7.

For individuals, professionals and local authorities.

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Responsiveness and Proximity

Based in Saint-Chamassy, I reach any location in Dordogne (24) within 2 hours to repair your computer, whether at home or at your business. You receive step-by-step guidance and a rapid response to your emergencies.

Personalized Approach

Every intervention starts with a thorough assessment of your IT environment—hardware, software, and usage. I then craft a tailored solution—software updates, hardware upgrades, or secure network deployment—to ensure optimal performance and a seamless user experience.

Available 7 Days a Week

Network failure on a Sunday evening, accidental data loss on a holiday… I’m available from 7 AM to 11 PM, 7 days a week, to provide continuous support—remotely or on site—and keep your activities running smoothly.

Our Services

  • Setup of new computers running Windows or other operating systems.
  • Removal of viruses, malware and other malicious software from the computer.
  • Recovery of lost or accidentally deleted data, including important files.
  • Creation of specific IT configurations tailored to professional or personal needs.
  • Basic training to help users master their computer hardware.
  • Installation of peripherals such as printers, scanners, etc.
  • Threat cleanup to ensure the computer is healthy and secure.
  • In-depth system analysis to identify performance issues.
  • Customization of configurations based on client requirements and budget.
  • Assistance with common software and online administrative procedures.

Frequently Asked Questions

Tera24 operates within a 60 km radius around Saint‑Chamassy. Beyond that, service is available upon quotation.
Travel within a 20 km radius around Saint‑Chamassy is included. Beyond 20 km, travel is charged at €10 plus €0.50 per kilometre (one‑way distance only).
We repair Windows PCs, Macs, tablets, smartphones and connected devices. All brands are supported.
I arrive within 1 hour without an appointment, plus travel time based on distance.
Yes—if the repair is cost‑effective (e.g. cost < value of a new unit or significant remaining lifespan), I will always propose repair first.
I offer a “satisfaction or your money back” guarantee: if the problem isn’t resolved, you won’t be charged.
Yes—you can receive a 50 % tax credit on labour (application currently under review).
Yes—professional services are available on‑site or remotely, with the option of a maintenance contract.

What they say about Tera24

Axel Descollonge
Axel Descollonge
★★★★★

Great service! I had my speaker repaired and the work was done quickly and perfectly. Very professional, friendly, and attentive. I 100% recommend them for any type of computer or audio repair!

24/07/2025
isabelle
isabelle
★★★★★

A big thank you to Tera24 for their support! He came to Belvès, gave me valuable advice on purchasing my laptop, set up my printer, and provided me with a few hours of personalized training. Thanks to his patience and teaching skills, I'm now able to use these digital tools on my own. I highly recommend his services.

11/07/2025
franck chapelle
franck chapelle
★★★★★

Superb Fast and efficient preparation and assembly of a gaming PC, providing me with a list of components that respected my budget and offered excellent value for money. No problems, the PC runs very well. I highly recommend it to everyone!

08/07/2025
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